Terms of Service — GPlay SaaS AI Platform

1 Acceptance of Terms

By registering, accessing, or using the GPlay Central AI API and platform, you declare that you have read, understood, and agreed to be bound by these Terms and Conditions. If you register on behalf of a legal entity or corporation, you represent that you have full legal authority to bind that entity.

2 API License & Access Rights Restrictions

GPlay grants a non-exclusive, non-transferable, and limited license to the Tenant to use the issued API Key in accordance with the subscription plan (Free, Pro, Enterprise). Tenants are strictly prohibited from:

Reverse engineering or attempting to extract the source code of GPlay AI models.
Using the API for illegal activities, copyright infringement, or cyberattacks.
Sharing or publishing the API Secret Key to public repositories.

3 Service Level Agreement (SLA) & Reliability

GPlay commits to maintaining service availability (uptime SLA) of 99.9% for Enterprise tier tenants and 99.5% for Pro tier. Priority 24/7 issue resolution channels and <1 hour response guarantee apply exclusively to Enterprise tier.

4 Payment, Quota Top-Up & Tax

API usage is calculated based on monthly quota schemes and Pay-As-You-Go Top-Up credit purchases. All payments are processed automatically through Midtrans/Xendit payment gateways. Official invoices in PDF format include VAT/income tax calculations in accordance with applicable tax regulations.

5 Limitation of Liability

Results generated by GPlay AI are presented to assist in operational analysis. GPlay is not liable for indirect losses or loss of business profits resulting from independent decisions made based on AI prediction outputs.